ANNUAL REPORT 2022 3. WORK WITHIN STRATEGIC AREAS AND HUMAN RIGHTS INITIATIVES 3.2. Overcoming the consequences of an international armed conflict EUROMAIDAN SOS Since the start of the full-scale Russian invasion on 24 Febru- ary 2022, the work of our organ- isation has changed altogether. We have been working with the aftermath of the Russian aggression since 2014, but new threats became a reason for new solutions and approaches. Our volunteer initiative EuroMaidan SOS, which we founded back in 2013, resumed its activities. It transformed Volunteers performed into an information centre all work on collecting, and collecting data on volunteer processing of information and initiatives across the country requests, regardless of their encompassing current needs, location. In 10 months of the such as evacuation, defence, full-scale war, they helped and information; it connects thousands of people in vari- people in need of assistance to ous matters. This is a result of these initiatives. Our communi- our fruitful cooperation with cation team conducted round- our partner Probono.Help. the-clock communication work The most common requests to collect and share crucial, referred to assistance in valuable, and relevant infor- searching for missing persons, mation for people who stay in helping captive Ukrainians, Ukraine (IDPs and residents evacuation from flashpoints, in the areas of hostilities) and temporarily occupied terri- those who were forced to leave tories, and beyond Ukraine. the country (refugees). We developed a chat bot and also involved volunteer operators in communication with users. 13